Frequently Asked Questions 2018-03-16T18:05:29+00:00

Frequently Asked Questions

What is the Sinclair Method?

The Sinclair Method is a treatment for alcohol addiction that involves the use of Naltrexone to gradually reduce the craving for alcohol.

What is the success rate of the Sinclair Method?

According to clinical trials, the Sinclair Method has a success rate of approximately 78% for those who follow the method correctly.

What is the evidence for the Sinclair Method?

Dr. Sinclair presented statistically significant evidence that the Sinclair Method is safe and extremely effective. This evidence is based on eight double-blind clinical trials conducted in five different countries. Read the full article here.

Is abstinence required?

Absolutely not. You can drink occasionally or socially — as long as you take Naltrexone prior to drinking

What is Naltrexone?

Naltrexone is an FDA-approved medication that reduces the addictive effects of alcohol. It works by blocking the pleasurable feelings associated with alcohol consumption, thereby reducing the motivation to drink.

How often do I take Naltrexone?

The usual dose is one 50 mg tablet at least one hour prior to drinking alcohol. You should consult your prescribing doctor for dosage instructions.

Does Naltrexone prevent intoxication?

No. Although Naltrexone helps reduce your desire to drink, it has no effect on the impairment that alcohol causes.

Is Naltrexone addictive?

No. Naltrexone is a safe, non-addictive substance that doesn’t produce euphoric effects.

What is telepsychiatry?

Psychiatric services delivered online are just as effective as the care received in the office. Providers who provide online care have access to a multitude of resources and tools that can be referenced immediately, allowing for the same level of — if not better — patient care compared to traditional office visits.

Do I need specific equipment?

All you need is a high-speed internet connection and a web camera on your desktop, laptop, tablet, or smartphone.  If you are using an Apple device, you will need to download the Doxy.Me app here.

Is telepsychiatry as effective as traditional office visits?

Psychiatric services delivered online are just as effective as the care received in the office. Providers who provide online care have access to a multitude of resources and tools that can be referenced immediately, allowing for the same level of — if not better — patient care compared to traditional office visits.

How do I schedule an appointment?

Once your request for services has been approved, you will be able to access an online calendar that will allow you to schedule an appointment convenient for you.

What do I need for my appointment?

  • For online appointments, we will send you a link prior to your appointment so you can check in 5 minutes ahead of time. Be sure you have paid for your appointment in advance.
  • Choose a quiet and private place free of distractions for you and your provider. Advise others in your home or office that you cannot be disturbed for 15-30 minutes. Close any doors, windows, and turn off televisions. Although not a requirement, to increase privacy and reduce ambient noise, you might consider using a headset. Here is one good example.
  • Be sure there is adequate lighting for your appointment so that your provider can see your entire face clearly. You may need additional lighting if the environment is too dark.
  • It is usually helpful to make a list of your concerns prior to your appointment. This promotes efficient use of your time and ensures that you don’t forget to mention anything important to your provider.

Refill Policy

Refilling medications through pharmacies can be a frustrating experience for both patients and providers. In addition, errors and omissions are more likely to occur. For this reason, during each appointment you will be given enough refills to last until your next appointment. It is the patient’s responsibility to keep up with his or her appointment to obtain refills.

Prescription Refills

  • Please use your appointment to discuss your medication(s), including refills.
  • If you need your medication adjusted, you will need to make an appointment with your provider. This cannot be done by email.
  • You are required to attend your scheduled appointments. To keep current as a patient, you must be seen at least once every 6 months.
  • If your prescription or medication is lost or stolen and you have difficulty with withdrawal symptoms, you should go to the nearest emergency room.
  • If you fail to been seen prior to running out of medications, there will be a $50 charge to process your refills. At that time, you will be given enough medication to last you until your next appointment, usually within two weeks.

How much are your services?

Payment for services varies and is due prior to seeing your provider. Please see pricing for more details.

Do you accept insurance?

We are considered an “out-of-network” provider for all insurance companies. This means that you pay the full amount at the time of the service. You then submit a claim and your insurance will reimburse you a percentage of the fee depending on your plan and benefits.

Will you file a claim for me?

If requested, we will provide you a receipt containing all the necessary information for you to file the claim, but we do not file it on your behalf. You can call your insurance company or visit its website to find the claim forms.

Is there a co-pay?

We do not collect a co-payment. The full amount is due at the time of service.

What types of payment do you accept?

We accept Visa, MasterCard, and American Express. Save

Are you available for emergencies?

No. In emergencies, please call 911. For less urgent matters, please contact the 24-hour Nursing hotline of your insurance company. Your local pharmacy is also a good source of information in non-emergent situations.